High inequality, low integration – two sides of the same coin?

October 20, 2014 by · Leave a Comment
Filed under: Politics, Public policy, The RSA 

Today sees the second report of the Social Integration Commission, which I chair. It has been published on the same day as the 2014 State of the Nation report of the Social Mobility Commission and there are important overlaps between the reports: Inequality and segregation go together and fuel each other…….

The Social Integration Commission’s first report – which received extensive coverage earlier this year – revealed the degree of poor integration which persists alongside the growing diversity of the British population.  We highlighted that a lack of integration is an issue for all groups. White Britons are as likely to have unrepresentative social networks as people from other ethnic backgrounds, and Londoners’ networks are amongst the furthest away from reflecting the make-up of the communities in which they live.

We also found that one of the most significant areas of poor integration is between people from different social classes. This lack of integration has important and worrying implications for cohesion and economic inclusion.

It is poignant that the Commission’s second report is published on the same day as Alan Milburn’s damning assessment of the UK’s faltering anti-poverty strategy. Our willingness to tolerate poverty and the diminished life chances of poorer citizens is surely not unrelated to the lack of interaction and friendship between our social elite and the disadvantaged. Indeed there is international evidence that inequality levels and mean policies towards the poor go hand in hand with levels of prejudice. The more we think of the disadvantaged as different people to ourselves the less sympathy we have for them and the less support we are liable to give to measures to tackle exclusion.

Milburn’s report makes a number of powerful recommendations, but as I pointed out in my 2011 annual lecture the philosophical and political arguments for greater social justice need to be underpinned by a culture of empathy for those different to ourselves.

Today’s Social Integration Commission’s report provides evidence of the consequences and costs of poor integration for individuals and society. The figures we give in relation to employment, recruitment and career progression, and community health and well-being are estimates; however, using the most robust methodology available and erring on the side of caution, the evidence suggests an overall financial cost to the UK of approximately 0.5 per cent of GDP.

Equally importantly, the report contains important new research showing that people gain from better integration and that the small steps taken to help people mix lead to significant benefits in the future.

UK society is a tolerant society that has coped pretty well with some of the potential tensions of increasing diversity; despite some of headlines we have garnered this morning, it is not the Commission’s intention to spread doom and gloom or to be alarmist. I would summarise our argument as follows: tolerance is not enough, but it need not be hard to do more. Exactly what that ‘do more’ might involve will be the focus of our final report.

Our final recommendations will focus not only, or even mainly, on the role of government but on the things that other sectors, agencies, communities and individuals can do to make sure that the UK’s trajectory towards better integration more closely matches its trajectory towards greater diversity.

In all these debates we should ask what we can do ourselves. Of course, a great deal of the RSA’s research and development  seeks to address aspects on social justice, but as CEO of an organisation with a funding model which relies on Fellows who can afford to make an annual donation I am acutely aware that the Society is just the kind of place to which recommendations from the Social Integration Commission’s final report will be addressed. Fortunately we have at least one bit of good practice to celebrate.

I was in Wales on Saturday for the RSA. It was positive event with a very impressive range of Fellows in attendance. Part of what made it good was the role played by two young people recruited as part of the RSA’s Centenary Young Fellows appeal. I hope we can build on the success of CYF to open up a continuous route for younger people to the Fellowship and that we can also explore how we might use other mechanisms to increase the Fellowship’s diversity.

It is also vital to recognise that even if our annual donation and joining criteria are somewhat restrictive that doesn’t mean we can’t engage a more diverse group of non-Fellows as partners in our work, as many of our best regions and networks already do.

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The Power to Create – more than just a pretty phrase?

September 28, 2014 by · 1 Comment
Filed under: Politics, Public policy, The RSA, Uncategorized 

The RSA has a new way of thinking about the world and the impact we want to achieve. We call it the Power to Create. It was the subject of my annual lecture, of this RSA Short and of many blogs by my colleagues, for example this excellent recent post by Adam Lent (which prompted me to contribute to his crowd funding campaign). As we had hoped, when people approach a set of ideas positively but with different perspectives those ideas can develop in many interesting ways.

Over the last couple of days, speaking to various people now back from Manchester, I have questioned the tone and content of Labour’s conference, particularly the assumption that most people are victims who can only be saved by the benign power of the central state. In defending the conference and critiquing the Power to Create my Labour friends’ key argument can be summed up as; ‘that’s all very well, but what does it mean to a constituent with a badly paid insecure job or to an exhausted carer relying on ever more meager state support?’

Their issue is not with the idea that everyone can and should live creative lives but with the gap between this idea and the practical reality faced by millions of hard pressed people. How can Government help people live creatively when it is hard enough helping people survive? This is a serious point but I think it can be addressed.

As I have argued, the Power to Create takes a somewhat wary view of central Government interventions: social policy needs to be less about trying to change people or achieve particular outcomes for them and more about enabling more people to be able to take control of their lives. Civic engagement and mobilisation, often starting from the ground up tend to be more powerful tools for enduring change than merely pulling policy levers. Power should be decentralised to the lowest practical level. The experimental, iterative, user-centred approach of designers is more suited than traditional policy making to solving problems in today’s ever faster changing, ever more complex world.

To take three examples from the Miliband speech; more new homes, a higher minimum wage and more apprentices all sound like good things, but experience tells us the pursuit of the specific goals of 200,000 more houses, £8 an hour and equivalence with graduates may also have unwanted side effects. Might it be better to aim for greater parity between housing tenures, to focus on choice and quality in young people’s education rather than a quantitative target (other similar educational targets have had at best a mixed record of success), and to work with business and localities to develop a more flexible minimum wage reflecting industrial and regional differences?

None of this means we don’t need national policy, nor that it doesn’t matter what that policy is. For example, on the deficit I tend to agree with Labour that the Treasury should set a slightly less demanding target (excluding capital investment from the deficit measure), partly because the NHS and social care are close to collapse (although here again it is not clear why the Labour leader found it necessary to specify exactly how many jobs and of what types are going to be centrally mandated for the extra funds).

The Power to Create recognises that we need some big change to facilitate a world of many smaller changes. As Adam argues, the ideal of Power to Create demands a comprehensive policy for wealth and assets, redistributing hoarded and often unproductive assets at the top and using the receipts to help the third of people who effectively have no savings and thus too little opportunity to change the direction of their life. Equally, we need elected Government to use its mandate to tackle concentrations of corporate power.

So the right type of policy, directed particularly to increasing civic capacity and individual autonomy in poorer communities is important to the Power to Create. But progress does not have to wait for a benign national policy environment. There are many practical things we could do tomorrow to enable people to have more control and more meaning in their lives.

At the RSA we are putting ever more focus on institutions as how they work can be a big barrier to, or enabler of, human creativity. Organisations that are dynamic, mission driven and where employees are encouraged to work together in teams with significant autonomy succeed through generating the Power to Create in their employees. Given that only one in five British managers have had management training it is perhaps not surprising that over third of workers say their talents are not being used at work or that national productivity is so low (in my experience the way people are treated within the higher echelons of political parties and Whitehall all too often exemplifies bad practice).

And when it comes to public services, what matters to people is not just what is provided but the way it is provided. The RSA promotes the principle of social productivity – that public service interventions should be judged by the degree to which they enable people better to contribute to meeting their own needs. Jocelyne Bourgon and her colleagues talk about civic effects such as growing capacity in communities being as important as more traditional public policy outputs. Even if there was no national policy change for five years a more collaborative, creative, open ethos in national and local government could still reap impressive results.

Which leads to a final response to the charge that the RSA’s thinking is too abstract and idealistic. As well as suggesting a set of broad goals to pursue, the Power to Create also helps describes a set of principles to apply today. It means a commitment to live creatively and to see that potential in every other person, living up to our capabilities and trusting in the capabilities of others. Perhaps the most underwhelming aspect of Ed Miliband’s speech was that at no stage did he seem to feel he could trust his audience – in the conference hall or in the country – to deal with anything that was intellectually, politically or personally challenging.

Which takes me back to the beginning. When I made all these arguments to my Labour friend she replied; ‘but people don’t want challenge, they want hope’. To which my answer is this; it is not hope that leads to action but action that leads to hope. The party political model of change tells us to rest our hopes on the right people getting into office, the Power to Create is a call to action starting right now.

 

 

 

 

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The nature of the present crisis

September 9, 2014 by · 9 Comments
Filed under: Politics, Public policy, The RSA 

As my colleague Adam Lent has argued, whether the result is disaster or near death experience for the UK the way the Scottish referendum campaign has unfolded is the most powerful indication yet of the enfeeblement of the Westminster political elite. Other consequential possibilities for humiliation loom large, including a strong showing for UKIP at the next General Election and a vote to leave the European Union. Whatever the virtues of Scottish independence, Mr Farage and national sovereignty there is no doubt each cause benefits hugely from our loss of faith in an establishment which has in one form or another held sway since the emergence of modern Parliamentary democracy in the mid nineteenth century.

People are angry about other people, about their own lives and about the state of their country. After first blaming each other the politicians promise to address the causes of our anger but virtually no one – including, one strongly suspects, themselves – believes a word of it. It is human to focus on the personalities but vital that we interpret the legitimacy crisis as more than a unfortunate coming together of events and poor leadership.

Think of it this way. For the overwhelming majority of human beings for nearly all of our evolution from nomads to particle physicists three conditions applied. First, we only knew much about, or engaged with, people much like ourselves. Those unlike us were assumed to be enemies or curiosities. Second, we lived under conditions of scarcity with relatively simple material expectations and needs. Third, we accepted and generally deferred to relatively fixed hierarchies of power and prestige based on religion, bloodline or more latterly class.

Since the Enlightenment, with occasional backtracks and by-ways, the West has been accelerating ever faster away from the conditions in which our social character and deep culture developed. Things cannot be reversed. Nor should they be because the progressive future involves transcending these conditions to reach a higher stage of human flourishing. This is the stage of cosmopolitan citizens inhabiting a cosmopolitan world. It is stage in which individual aspiration is focussed on the things that make life most enjoyable and fulfilling; friendship, generosity, autonomy, creativity. This is the stage where we govern ourselves identifying, discussing and solving problems together naturally and continuously in ways in which we only now occasionally do in the very best or very worst of circumstances.

But we now inhabit a disorientating and dark twilight world. Forced to live among strangers and in a shrinking world but not knowing how to understand, empathise and collaborate with those different to ourselves. Obsessed with an individualistic and materialistic account of success and achievement and then either finding it we can’t attain it or – almost as bad – that it is meaningless when we do. Unwilling to be governed but not yet willing or able to govern ourselves.

(Note that that each of these transitions concerns broadly one of the three main forms of social power; respectively solidarity, individual aspiration and authority. Each of the three cylinders which pump the engine of progress is cracked. This is why rich, technologically advanced, reasonably well educated societies seem unable to solve many of their biggest challenges; for example, tackling inequality, responding to population ageing, facing up to climate change.)

If this all seems too big and too abstract it can be brought back to topical concerns. The first painful transition from tribalism to cosmopolitanism is reflected in wars of religion and identity, the upsurge of anti-immigrant feeling or the inability of international governance to cope with international problems. The second, from scarcity to post materialism, is reflected in rage about living standards, in massive personal debt and in the various ailments of affluence. And the third, from tradition and deference to self-government in our current contempt for our leaders, only surpassed by the incoherence of our collective aspirations (as Ben Page from IPSOS Mori famously put it ‘the British people know what they want. It is very clear: American tax rates and Swedish public services’).

Thus the immediate crisis is a shallow and dispiriting manifestation of a shift which is more profound and difficult but which, hard though it is to believe, contains the possibility of a leap forward for humanity. Of course, huge generalisations are involved in this chronology: the future is already out there and the past clings on like burnt fat on a frying pan.

What then is to be done? First, progressives – however critical they are of the present – must never forget their belief in progress. Whilst the big picture still leaves lots of scope for debate about what to do next, we must keep always in view the vision of the cosmopolitan, post materialist, self-governing future. Indeed we should work harder to describe a practical utopia; what such a world might look and feel like.

Second, while the steps to transition will, in the main, be taken by us not for us, right now we need leadership like rarely before: Leaders who can confront us with the truth of the current crisis and inspire us with the possibility of transformative progress. Instead we have futile and dishonest promises to slash immigration, to extricate ourselves from global interdependency, cut taxes or energy bills, restore trust to politics by electing this career politician in hoc to his increasingly unrepresentative party not that career politician in hoc to his increasingly unrepresentative party. The sight of the Clegg, Miliband and Cameron postponing their enmities, defying convention and marching on Scotland shows both that it is possible to act differently and that it takes an emergency for political leaders  to accept the need to question their stock responses.

When we as individuals face personal crisis, our first response may be to do differently but our eventual realisation may be the need to be differently. Trapped by our decaying democratic systems and the disastrous idea that politics is analogous to retail consumerism, our political elite run in circles trying to discover what they can do to address our rage. Instead we must encourage them to link social transformation to personal transformation by questioning deeply the very idea of what it is to be a leader – a creative leader - in these troubled times.

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Reading change differently

September 8, 2014 by · 2 Comments
Filed under: Politics, Public policy 

In some recent posts I have explored new ways of thinking about the pursuit of social change. I have also questioned the centrality in pursuing such change normally accorded by politicians and their advisors to traditional policy making.

There is no shortage of examples of unsuccessful policy making but there are many fewer of alternative approaches that have achieved success at any kind of scale. This is hardly surprising given that so many of our assumptions and systems are based on the existing paradigm. So when an ambitious example of a different method comes along it is worth noting and praising.

Today sees the launch by a coalition of organisations of Read on. Get on an initiative with the aim that by 2025 every child is reading well by the age of eleven. In the launch document Save the Children (which brought the coalition together) make a powerful, well-researched case for this to be a priority for social progress and justice. Reading well is a building block crucial to children’s personal development, educational attainment and life chances, yet one in four children do not read well at eleven, a figure that rises to two in five for poorer groups. The problem is particularly acute among white working class boys. Shamefully for the England, Romania is the only European country with a bigger socio-economic attainment gap in childhood reading.

Few would argue with the goal of every child reading well at eleven by 2025, but the most interesting aspect of this initiative is its method: it has many of the elements laid out by the exponents of the collective impact approach which is making much ground in the US.

First, there is a clear and inspiring mission which Save the Children has developed with a powerful and board based coalition: Among many others, the campaign is supported by the National Association of Head Teachers (NAHT), Teach First, publisher Harper Collins and the children’s communication charity ICAN.

Second, each partner to the Read on.Get on coalition has agreed a shared set of measurable targets and metrics on the road to delivering their mission. There are important milestones to be reached along the way to 2025 but if the initiative starts to fail there will be no way to hide that failure.

Third, and most important, the campaign is about mobilising civil society not depending primarily on the policy makers’ tool kit of new regulations, Government programmes or budget lines. As the launch document says:

‘We cannot afford to fall into the trap of thinking all children will read well simply as a result of decisions by Whitehall based policy makers….While Government has an essential and necessary role to play, so do we all’

The initiative’s plan contains actions for parents (especially fathers), volunteers, school leaders and teachers, businesses and local partnerships of schools. Rather than more money or legislation Government is asked to play its part through leading and convening. The freshness of this approach is well captured by the words of Russell Hobby the General Secretary of the National Association of Head Teachers:

‘We ask a lot of schools. There is no end of standards, requirements, demands and expectations. What is different about this campaign is that schools are asking a lot of themselves. This is not a Government imposed target. This is the teaching profession working with parents and civil society to set our own aspirations’.

The other key aspects of the collective impact approach concern implementation; maintaining clear roles for the partners and good communication between them, and the need for a ‘backbone’ organisation to maintain critical mass at the heart of the effort. Whether these elements come together only time will tell.

Will it work? It is much harder for the collective impact methodology to succeed at the national level especially when so much to depends on local institutions and communities. Ultimately, unlike the linear predictability of the policy makers’ imaginary world, the exponents of collective impact accept uncertainty, knowing that everything depends on the hit and miss of building and maintaining civic momentum. The fat-busting Mayor of Oklahoma may be a great example of ‘beyond policy’ leadership but when other US mayors tried to emulate him they fell flat on their chubby faces.

The Read on.Get on. coalition wants every major political party to sign up. If they do – and I hope they will – I hope they also notice they are being asked to play a supportive leadership role not a top down managerial one. If so this commendable initiative might just help our political class generally start thinking more realistically and progressively about social change.

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Beyond belief – towards a new methodology of change

August 24, 2014 by · 3 Comments
Filed under: Politics, Public policy, The RSA, Uncategorized 

An exciting and progressive new paradigm for purposive social change is emerging*. For want of a more positive descriptor, this can be called  ‘beyond policy’. It has many positive things to say, but its starting point comprises a number of related critiques – some quite new, some very old – of traditional legislative or quasi-legislative decision-making.

One relatively new strand focuses on the problems such decision-making has with the complexity and pace of change in the modern world. For example, in their recent book ‘Complexity and the art of Public Policy’ David Colander and Roland Kupers write ‘The current policy compass is rooted in assumptions necessary half a century ago….while social and economic theory has advanced, the policy model has not. It is this standard policy compass that is increasingly derailing the policy discussion’. Old linear processes cannot cope with the ‘wicked problems’ posed by a complex world.

A second strand – most often applied to public service reform – argues that the relational nature of such services means that change cannot be done to people but must be continually negotiated with them, leaving as much room as possible for local discretion at the interface between public commissioner/provider and citizen/service user. The RSA identifies the key criterion for public service success as ‘social productivity’; the degree to which interventions encourage and enable people better to be able to contribute to meeting their own needs.

Design thinking provides another, rather elegant, stick with which to beat traditional policy methods. Here the contrast is between the schematic, inflexible, risk averse and unresponsive methods of the policy maker versus the pragmatic, risk taking, fast learning, experimental method of the designer. Across the world Governments local and national – including the UK with its recently established Policy Lab - are trying to bring the design perspective into decision-making (generally it promises lots of possibility at the margins but has proven hard to bring anywhere near the centre of power).

Connected to the design critique the rise of what David Price and Dom Potter among others refer to as ‘open’ organisations challenges many aspects of the technocratic model of expert policy makers ensconced in Whitehall or Town Hall. When transparency is expected and secrecy ever harder to maintain and when innovation is vital but increasingly being seen to take place at the fuzzy margins of organisations, then we are all potential policy experts.

A final stand worth mentioning (I am sure the are others) is more ideological and idealistic. Following the civic republican tradition, beyonders want a model of change in which the public has the right and the responsibility to be the subject not the object. There is, for example, the distinction made many years ago by historian Peter Clarke between ‘moral’ and ‘mechanical’ traditions in the British labour movement. The former (favoured by ‘beyonders’) is concerned with embedding progressive values in the hearts and minds of citizens who will themselves build a better society, while the latter is focused on winning power so that those in authority can mould a fairer better world according to their grand plan.

The dictionary definition of policy is: ‘a course or principle of action adopted or proposed by an organisation or individual’. So, echoing Bertrand Russell’s problem with the set that contains all sets, the most obvious objection to ‘beyond policy’ is that it is, well….a policy. ‘Beyonders’ are not anarchists. The issue here is not whether people in power should make decisions; after all, it is because they are judged to be likely to make good decisions that they have been vested with authority. The differences between the ‘traditional’ and ‘beyond’ policy camps are in practice ones of degree. Often the best traditional policy turns out to have used versions of the new methods. But that doesn’t meant the differences between the approaches aren’t important and often  pretty obvious.

Beyonders put greater emphasis on citizens not only engaging with decisions but being part of their implementation. We recognise the importance of clear and explicit goals and shared metrics, but rather than setting these in stone at the outset see them emerging from a conversation authentically led and openly convened using a new style of dispersed and shared authority.

Beyonders are likely to see civic mobilisation as preceding and possibly being an alternative to legislative policy whereas traditionalists will tend to see mobilisation as something that happens after policy has been agreed by experts. Beyonders tend, at last at the outset, to be more pragmatic and flexible about the timeframe over which major change can occur – depending as it does on public engagement and consent – whereas traditionalists pride themselves (before a fall) on their demanding and fixed timetables. And, of course, beyonders tend to be decentralists seeking to devolve decision-making to the level at which the most constructive and responsive discourse between decision makers and citizens can occur.

Another reasonable challenge to the new paradigm is that it can’t be equally applied to all areas of policy. When it comes, for example, to military engagement or infrastructure investment, surely we need clear decisions made at the top and then imposed regardless?

Yes, even here the case is not clear-cut. One of the reasons we sometimes get infrastructure wrong in areas like transport and energy is that the policy making establishment (not just the law makers but those paid to advise and influence them) prefer big ticket schemes (which tend also to generate big ticket opposition) to more evolutionary, innovative or local solutions. And as the military and police know, without winning hearts and minds most martial solutions fail to sustain. A topical example is the way the terrorist threat in the UK is now less to do with organised conspiracy (requiring sophisticated and centralised surveillance) and more to do with disturbed and alienated youth who need to be identified and engaged with at a community level.

Perhaps the biggest challenge to the beyond policy paradigm is that it requires fundamental changes not just in the way we do policy, but in how we think about politics, accountability and social responsibility. The solidity of traditional policy making is contained within a wider system which cannot easily contend with the much more fluid material of ‘beyond policy’. When, for example, I tell politicians there their most constructive power may lie not in passing laws, imposing regulations or even spending money but on convening new types of conversation, they react like body builders who have asked to train using only cuddly toys.

Reflecting the way we tend to think about the world, the beyonders’ revolution requires action on several levels. Innovation shows us a better way of making change that lasts. See for example the work of Bruce Katz and Jennifer Bradley of the Brookings Institute on the advances made by US metros, often based on the convening power of the city mayor. Included in the ranks of a new generation of beyond policy practitioners are community organisers, ethnographers, big data analysts and service designers – they can all tell you why traditional policy making is a problem and they rarely see it as the best way to find solutions. There are also more academics and respected former policy makers (like former Canadian cabinet secretary Jocelyne Bourgon) helping to provide conceptual clarity and professional credibility to the project.

‘Beyond policy is a movement in progress, but in recognising its flaws and gaps we mustn’t forget the traditional system’s glaring inadequacies or that the political class is still, on the whole, clinging tight to it: Over the next ten months our political parties will offer manifestos full of old style policy to be enacted through an increasingly unreal model of social change.

If the problem was simply that the policies and pledges were unlikely to be enacted it would be bad enough. It is worse. Politicians feel they pay a high price for broken promises so, if elected, they demand that the machine try to ‘deliver’ regardless of whether the policy makes any sense or of any learning that points to the need to change course. The result is often distorted priorities and perverse outcomes along with gaming, demoralisation and cynicism among public servants. No chief executive of a large corporation (and none are as a large as the UK government) would dream of tying themselves in detail to a plan that is supposed to last the best part of five years regardless of unpredictable events. But that is exactly what we will apparently command our politicians – facing much more complex tasks and challenges – to do in ten months time.

Surely now, before another Government is elected on a false and damaging prospectus, it’s time to move beyond convention and have a grown up conversation about how society changes for good and how politician can best make a positive difference.

* This is an edited version of an article I have written for the News South Wales Institute of Public Administration

 

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