Nudge, nudge, think, think

May 8, 2009 by matthewtaylor
Filed under: Social brain 

Having started the day in Kettering talking to the trustees of Youth Music, I have just come back from the advisory board of an ESRC funded project called ‘Researching Civic Behaviour’.

The main part of the meeting was taken up by a discussion of a brilliant paper written by Gerry Stoker, Peter John and Graham Smith entitled ‘Nudge, nudge, think, think: Two strategies for changing civic behaviour’.

In the paper the authors compare deliberation (which for the purposes of a clever title they call ‘think’) and nudging as ways of influencing behaviour and come up with the following dimensions:

View of preferences
Nudge
Fixed

Think
Malleable

View of subjects
Nudge
Cognitive misers, users of shortcuts, prone to flawed sometimes befuddled thinking

Think
Reasonable, knowledge hungry and capable of collective reflection

Costs to the individual
Nudge
Low but repeated

Think
High but only intermittently

Unit of analysis
Nudge
Individual-focused

Think
Group-focused

Change process
Nudge
Cost-benefit led shift in choice environment

Think
Value led outline of new shared policy platform

Civic conception
Nudge
Increasing the attractiveness of positive-sum action

Think
Addressing the general interest

Role of the state
Nudge
Customise messages, expert and teacher

Think
Create new institutional spaces to support citizen-led investigation, respond to citizens

It’s fascinating stuff and regular readers of this blog won’t be surprised that I wondered whether there was a cultural theory perspective here:

• Hierarchy – rules

• Individualism – nudging

• Egalitarianism – deliberation

There’s a lot more to discuss but I’ll see if anyone out there is interested first.

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Comments

13 Comments on Nudge, nudge, think, think

  1. Tessy Britton on Fri, 8th May 2009 6:40 pm
  2. It is very encouraging to see thinking moving in this direction – and really tackles one of my main frustrations with current debate. This primarily concerns their descriptions of ‘view of subjects’, which neatly describes the continuum between a positivist and an anti-positivist view of human functioning. We can all be open to strange influences, not thinking straight etc, but what is interesting is our innate capacities to learn.

    The ‘think’ element under ‘role of the state’ is very appealing indeed… sounds a bit like education :)

  3. Nigel Edwards on Fri, 8th May 2009 6:40 pm
  4. yep, more please

  5. carl allen on Fri, 8th May 2009 9:06 pm
  6. Role of the state … seems to assume that the state is a software programme which acts as an entity. Another assumption seems to be that the software resists code changes.

  7. Jamie Young on Sat, 9th May 2009 9:32 am
  8. Here’s a link to the paper if anyone wants to get hold of it:
    http://www.civicbehaviour.org.uk/documents/nudge_nudge_think_think_PJ31March2009_000.pdf

    I think the “think” and the “nudge” strategy are def. complementary. For example, if the state wanted to reduce harmful behaviour that was (for the most part) habitual and unconscious, then “nudging” seems a better strategy, but if it’s consciously harmful behaviour, then “think” (or education as Tessy said above) is more appropriate.

    I think there are two problems with using “nudging” to correct bigger, more seriously harmful behaviour – it’s less transparent (relies on unusual psychological quirks that people may not know they are subject to) and it’s more infantilising than education (which reminds me of this post Mark Easton wrote the other day: http://www.bbc.co.uk/blogs/thereporters/markeaston/2009/05/now_wash_your_hands.html).

  9. Tessy Britton on Sat, 9th May 2009 5:59 pm
  10. Thank you Jamie for linking to the full article. Although the key argument was to see ‘nudge’ and ‘think’ as complimentary, I thought one of the most insightful assertions was that:

    “The two approaches of ‘nudge’ and ‘think’ are fundamentally different… They are not just part of the menu of choices that policy-makers may neutrally select… They disagree fundamentally about the preferred course of action and what it can be expected to produce.”

    Although in the context of policy examples of the use of ‘nudge’ are often benign, your point about transparency is very important. But what could be considered as equally unfavourable is that it often results in a very short term (or shallow) behaviour change.

    The ‘think’ approach, which the paper begins to explore, demonstrates a much ‘deeper’ approach, where potential behaviour change is self-directed, fuelled by conscious cognitive processes and information and reinforced by social interaction.

    If the two processes are complimentary, it would be use ‘nudge’ to tackle immediate short term problems, and ‘think’ for long-term, deep changes in society that encourage participation and engagement – where behaviour change is just a fortunate by-product, rather than a direct aim.

    I really liked Mark Easton’s article too. Reminded me of the excellent quote by Jay Cross ‘People enjoy change… but they don’t like to be changed”

  11. matthewtaylor on Mon, 11th May 2009 7:45 am
  12. Thanks Jamie – really helpful comment. Of course, one way to deal with the issues of lower transparency and the danger of infantilising is to ‘think about nudging’; to precede nudging with public deliberation. There is no contradiction n the idea that the public, aware of ts own psychological or ethical frailties, chooses to be nudged

  13. matthewtaylor on Mon, 11th May 2009 7:47 am
  14. Hi Nigel. I will come back to this, but as you can see there is already a good conversation going on in the comment pages. My colleague Jamie Young is overseeing a project which looks to apply these kinds of questions to practical policy challenges.

  15. matthewtaylor on Mon, 11th May 2009 7:49 am
  16. Hi Tessy. I wonder if we can go further even than ‘complementary’ and explore how think and nudge can be integrated in ‘clumsy’ policy solutions.

  17. Tessy Britton on Mon, 11th May 2009 8:16 am
  18. An in-depth understanding of human functioning, and intelligent approaches that incorporate this understanding, can only improve policy….

    Choosing to be nudged? If nudging attempts to by-pass conscious decision making, then deliberation may negate it’s effects…. potentially?

  19. Changing Behaviour Change | Left Foot Forward on Tue, 15th Jun 2010 5:31 pm
  20. [...] ‘Think’ approach, advocated by Gerry Stoker, is passionately democratic, and contends that if we [...]

    [...] expectations which are conveyed through body language and reactions and simple mimesis. The ‘Think’ approach, … contends that if we deliberate collectively as rational agents responsive to [...]

    [...] to nudge the people to war (see the video below). The alternative approach to Nudge has been called Think. It’s a bit more old fashioned – you try to explain things to people to allow them to [...]

    [...] alternative approach to Nudge has been called Think. It’s a bit more old-fashioned – you try to explain things to people to allow them to [...]

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