Nudge, nudge, think, think
Having started the day in Kettering talking to the trustees of Youth Music, I have just come back from the advisory board of an ESRC funded project called ‘Researching Civic Behaviour’.
The main part of the meeting was taken up by a discussion of a brilliant paper written by Gerry Stoker, Peter John and Graham Smith entitled ‘Nudge, nudge, think, think: Two strategies for changing civic behaviour’.
In the paper the authors compare deliberation (which for the purposes of a clever title they call ‘think’) and nudging as ways of influencing behaviour and come up with the following dimensions:
View of preferences
Nudge
Fixed
Think
Malleable
View of subjects
Nudge
Cognitive misers, users of shortcuts, prone to flawed sometimes befuddled thinking
Think
Reasonable, knowledge hungry and capable of collective reflection
Costs to the individual
Nudge
Low but repeated
Think
High but only intermittently
Unit of analysis
Nudge
Individual-focused
Think
Group-focused
Change process
Nudge
Cost-benefit led shift in choice environment
Think
Value led outline of new shared policy platform
Civic conception
Nudge
Increasing the attractiveness of positive-sum action
Think
Addressing the general interest
Role of the state
Nudge
Customise messages, expert and teacher
Think
Create new institutional spaces to support citizen-led investigation, respond to citizens
It’s fascinating stuff and regular readers of this blog won’t be surprised that I wondered whether there was a cultural theory perspective here:
• Hierarchy – rules
• Individualism – nudging
• Egalitarianism – deliberation
There’s a lot more to discuss but I’ll see if anyone out there is interested first.
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Comments
13 Comments on Nudge, nudge, think, think
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Tessy Britton on
Fri, 8th May 2009 6:40 pm
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Nigel Edwards on
Fri, 8th May 2009 6:40 pm
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carl allen on
Fri, 8th May 2009 9:06 pm
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Jamie Young on
Sat, 9th May 2009 9:32 am
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Tessy Britton on
Sat, 9th May 2009 5:59 pm
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matthewtaylor on
Mon, 11th May 2009 7:45 am
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matthewtaylor on
Mon, 11th May 2009 7:47 am
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matthewtaylor on
Mon, 11th May 2009 7:49 am
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Tessy Britton on
Mon, 11th May 2009 8:16 am
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Changing Behaviour Change | Left Foot Forward on
Tue, 15th Jun 2010 5:31 pm
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Directing choice and managing behaviour | 4orty2wo on
Fri, 18th Jun 2010 6:53 am
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Nudging the Issue | Influence and networks | Global Dashboard on
Mon, 23rd Aug 2010 6:59 am
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Nudging the Issue | Global system | Global Dashboard on
Mon, 23rd Aug 2010 7:36 am
It is very encouraging to see thinking moving in this direction – and really tackles one of my main frustrations with current debate. This primarily concerns their descriptions of ‘view of subjects’, which neatly describes the continuum between a positivist and an anti-positivist view of human functioning. We can all be open to strange influences, not thinking straight etc, but what is interesting is our innate capacities to learn.
The ‘think’ element under ‘role of the state’ is very appealing indeed… sounds a bit like education
yep, more please
Role of the state … seems to assume that the state is a software programme which acts as an entity. Another assumption seems to be that the software resists code changes.
Here’s a link to the paper if anyone wants to get hold of it:
http://www.civicbehaviour.org.uk/documents/nudge_nudge_think_think_PJ31March2009_000.pdf
I think the “think” and the “nudge” strategy are def. complementary. For example, if the state wanted to reduce harmful behaviour that was (for the most part) habitual and unconscious, then “nudging” seems a better strategy, but if it’s consciously harmful behaviour, then “think” (or education as Tessy said above) is more appropriate.
I think there are two problems with using “nudging” to correct bigger, more seriously harmful behaviour – it’s less transparent (relies on unusual psychological quirks that people may not know they are subject to) and it’s more infantilising than education (which reminds me of this post Mark Easton wrote the other day: http://www.bbc.co.uk/blogs/thereporters/markeaston/2009/05/now_wash_your_hands.html).
Thank you Jamie for linking to the full article. Although the key argument was to see ‘nudge’ and ‘think’ as complimentary, I thought one of the most insightful assertions was that:
“The two approaches of ‘nudge’ and ‘think’ are fundamentally different… They are not just part of the menu of choices that policy-makers may neutrally select… They disagree fundamentally about the preferred course of action and what it can be expected to produce.”
Although in the context of policy examples of the use of ‘nudge’ are often benign, your point about transparency is very important. But what could be considered as equally unfavourable is that it often results in a very short term (or shallow) behaviour change.
The ‘think’ approach, which the paper begins to explore, demonstrates a much ‘deeper’ approach, where potential behaviour change is self-directed, fuelled by conscious cognitive processes and information and reinforced by social interaction.
If the two processes are complimentary, it would be use ‘nudge’ to tackle immediate short term problems, and ‘think’ for long-term, deep changes in society that encourage participation and engagement – where behaviour change is just a fortunate by-product, rather than a direct aim.
I really liked Mark Easton’s article too. Reminded me of the excellent quote by Jay Cross ‘People enjoy change… but they don’t like to be changed”
Thanks Jamie – really helpful comment. Of course, one way to deal with the issues of lower transparency and the danger of infantilising is to ‘think about nudging’; to precede nudging with public deliberation. There is no contradiction n the idea that the public, aware of ts own psychological or ethical frailties, chooses to be nudged
Hi Nigel. I will come back to this, but as you can see there is already a good conversation going on in the comment pages. My colleague Jamie Young is overseeing a project which looks to apply these kinds of questions to practical policy challenges.
Hi Tessy. I wonder if we can go further even than ‘complementary’ and explore how think and nudge can be integrated in ‘clumsy’ policy solutions.
An in-depth understanding of human functioning, and intelligent approaches that incorporate this understanding, can only improve policy….
Choosing to be nudged? If nudging attempts to by-pass conscious decision making, then deliberation may negate it’s effects…. potentially?
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