A small flotilla of ideas – is anyone waving?

Although I took time out to watch the boats, I am spending much of the Jubilee weekend continuing to think about my forthcoming RSA annual lecture, which aims to add depth to the 21st century enlightenment thesis. If you have a spare ten minutes I would be ever so grateful for views….

In a recent post I offered a rationale for examining social problems first as ‘power to’ problems (broadly assuming policy makers and public want the same outcome) while recognising this approach might disclose ‘power over’ issues (in which one set of interests are in conflict with another).

There is an important consequence of seeing problems as ‘power to’ not ‘power over’. In the latter case the amount of power in society is, broadly speaking, assumed to be fixed. The main questions are who holds that power and to what purposes they put it. But in the former case the power available to address a desired change is a function not primarily of the distribution of a fixed quantum of power, but more of the degree to which factors such as insight, co-ordination, mobilisation and leadership are applied to the problem.

One way of thinking about difficult and complex (‘wicked’) problems – like how affordably to provide care and dignity to older people, to provide children with equal life chances in a liberal market economy, to foster a culture of learning and enterprise among employers and employees, to increase economic prosperity while living within environmental constraints – is through the prism of cultural theory (more descriptively called the theory of plural rationality).

I have written extensively about these ideas before. The framework began with the anthropological findings of Mary Douglas and the development of grid-group theory. Douglas proposed that the characteristics of societies, and groups in societies, could be plotted against a group axis based on the strengths of membership ties and shared values, and a grid axis based on the level and fixedness of social hierarchy. This led to the development of a two by two matrix of low group, low grid (e.g. a trading floor), low group, high grid (e.g. prison), high group, low grid (e.g. a commune) and high group, high grid (e.g. an organised religion). Each type emerged from and reinforced culture and habits thus creating a powerful perspective on social reality.

As a typology this offered an interesting way of thinking about groups and institutions and for understanding why different worldviews can be difficult to reconcile. But the idea became much more powerful when a number of thinkers started to explore how positions in the matrix were reflected in predispositions towards action. As grid group theory became cultural theory, four ways of thinking about change were mapped on to the matrix; the individualistic (low grid, low group), the fatalistic (high grid, high group), the egalitarian (low grid, high group) and the hierarchical (high grid, high group).

To make this more concrete we can describe how these perspectives translate into different views on a challenge, say, climate change: The individualistic perspective is optimistic about the adaptability of humans and nature and expects, given free reign and the right incentives, ingenuity, markets and technology to solve the problem. The fatalistic perspective may be inclined to scepticism about the whole issue but assumes that even if climate change if real and man-made nothing will be done about it until it is too late, or if anything is done it will have other adverse consequences. The egalitarian perspective argues that climate change can only be addressed through a fundamental change involving all citizens committing to more socially responsible and sustainable ways of living. The hierarchical perspective emphasises the need for leadership, an alliance of scientists, policy experts and political leaders committing to a rational global framework to reduce and allocate emissions.

As Michael Thompson has argued, these perspectives apply not only to the response to climate change but also reflect different views of nature itself; individualists tend to see nature as resilient, egalitarians see it is as fragile, the hierarchical views sees it as needing careful risk management while fatalists view nature as inherently unreliable and unpredictable.

Whilst typologies imply fixed and stable states, recent cultural theory has added an insight that introduces change and offers a perspective on complexity. Thompson and others argue that the perspectives gain much of their energy from their opposition to each other. For example, hierarchists are united and inspired by their resistance to the irresponsibility of individualists, the unrealism of egalitarians and the apathy of fatalists.

As Mary Douglas herself put it, praising how cultural theorists had built on her initial observations:

The brilliant stroke was to introduce the idea of competition between cultures. They compete for members, compete for prestige, compete for resources. What had started as a static mapping of cultures upon organisations was thereby transformed into a dynamic theoretical system. It made a double attack on methodological individualism and on philosophical relativism. It put cultural theory into the heart of policy analysis and ethical theory.

It is important to appreciate that the four perspectives are not consistent within individuals. Not only might I be hierarchically minded at work, egalitarian in my politics, individualistic in my personal life and fatalistic when watching West Brom, but when entering a new situation which calls forward a view of power and change my response will be conditioned by the interplay of my personality, current predisposition and the existing configuration of perspectives in that situation.

Here, largely intuitively, I add my own suggestion. The four categories of cultural theory can be seen to have a fractal quality.

Remembering that grid group theory arose from the rich empirical base of multiple observations of a range of ‘primitive’ tribes, it could be suggested that at the base of many behavioural dilemmas lie four possible human responses; do what I am told (hierarchy), do what the group does/is right for the group (egalitarian), do what I want (individualistic), and it doesn’t matter what I do (fatalistic).

Imagine a child’s birthday party: some children will obediently follow the advice of adults and the rules of games, others will pay particular attention to ensuring that everyone is joining in, while some children will compete fiercely to win games even if this involves a little cheating. A final group seems only to be going through the motions, slightly in a world of their own. The adults observing these behaviours might want to reflect on the ways their messages to the children reinforce these behavioural responses, sometimes emphasising obedience to the rules of the party and the games, other times encouraging ‘fairness’ and calling on the children to attend to the needs to their friends while occasionally – particularly on behalf of their own child – geeing them up to win the games and applauding them when they do. Indeed, one research study (can’t lay my hands on the reference right now) has found the four cultural theory responses to be observable in primary school classrooms.

The degree to which these modes are ingrained or learned could be tested by a combination of social psychological experiments and the use of brains scans to see whether it is possible to identify distinct neurological processes aligning with the different responses.

If this basic structure of options holds true it would need some evolutionary explanation: why have these four responses evolved?  An hypothesis can be sketched. As a species that has culture, meaning and the ability to make its own decisions, we need hierarchy for order and social organisation, but were we to be uncritical of hierarchy we would be vulnerable to being destroyed by the folly and self-interest of leaders and their Gods. Similarly, while we need bonds of reciprocity and solidarity to function in groups, over weaning egalitarianism would lead to social stasis through resistance to change whether generated internally and through contact with out groups. Individualism is necessary for survival and the competition which drives performance and innovation, but were we only to listen to the voice saying ‘do what you want’ there soon really would be no such thing as society. Finally, fatalism is necessary for us to cope with being the only species carrying the terrible awareness of our own individual mortality, but were humans to have been in thrall to fatalism then our species would surely have long since given up the ghost.

As evolved instincts, this four-mode cognitive switching mechanism is then embedded in cultural and institutional form at every level where different modes of response to change are available, from a household argument to global policy-making.

Given that these categories of response are inherent in human cognition and are culturally ubiquitous, and given that they are bound in a continual process of competition, in which the success of one by empowering the others gives rise to its own overthrow, then strategies which rely on human behaviour for their success need to take account of all four responses. This is why cultural theorists advocate what they call ‘clumsy solutions’ – strategies that take into account each response and seek to turn these into aspects of the strategy rather than for the alternative (if they are excluded) of them emerging as sources of failure/forms of resistance.

Which brings us back to ‘power to’ or the lack of it. Remember that cultural theory has three active modes (hierarchical, egalitarian, individualistic) but also – crucially – one passive mode (fatalism). Clumsy solutions seek to draw on the respective power in each mode (its insights, methods and tools) and to combine them to solve or at least mitigate a problem.

But what if the problematic of developing such solutions lies not only in the need for clumsiness (as against the flawed neatness of solutions which exclude one or more modes), but also in the internal strength of each mode? If we want to construct an arch of clumsy solutions and not fall back on the barren ground of fatalism, we need to do so on three sound pillars of active rationality.

To clarify: not every problem needs a clumsy solution, nor is every situation or institution one that relies equally or substantially on each mode. To refer to today’s news stories; we understand armies in action are overwhelmingly hierarchical, street parties are egalitarian and tennis tournaments are individualistic. The attempts to impose the ‘wrong’ mode in any of these circumstances would be immediately jarring. (Although, remembering the fractal point earlier; within each mode there will be sub-variants of the other modes, for example the bossy guy tending to over-organise the street party or the Private leading a disparaging conversation with his colleagues about the unreasonable leadership by the brigade captain).

But the kinds of problem almost certain to need a clumsy solution are the ‘wicked problems’ with which I began this post. Not only are we finding it difficult to solve these problems but we are losing faith in our ability to do so; in the developed world there has in recent decades been a marked trend toward social pessimism. Could it be that this reflects not just the challenge of developing and negotiating clumsy solutions but also the relative weaknesses/delusions of each mode? The ‘power to’ deficit is not just a problem of combining elements but of the state of those elements themselves.

It is this thesis that will be the subject of subsequent posts. Here are four brief points upon which I hope to elaborate.

1. The argument that hierarchy is in crisis has almost become a cliché, having versions stretching from the legitimation crisis identified by Habermas in the 1970s to the disruptive implications of new technology described by writers like Clay Shirky. Equally, a crisis in egalitarian bonding and solidarity can be linked to changes in the modern world including rising affluence and growing geographical mobility. This may be why the modern condition often feels like a disorienting mixture of individualism and fatalism.

Yet, as cultural theory tells us, these currently dominant modes are subject to their own internal tensions and any society that underplays hierarchy and egalitarianism is lopsided and frail. A fruitful approach to social analysis may therefore be to examine concretely the state of play of each of the active modes at the level of society as a whole. Individualism may be dominant but is it possible that the limited competition from ailing hierarchy and a weak egalitarianism is what has led this impulse to become hubristic, self-defeating and therefore ultimately frail?

2. Moving from analysis to interpretation, cultural theory intriguingly suggests a policy of generous pluralism. In the face of complex issues, at any level from the home to Whitehall, the enlightened individualist (to take one example) understands that workable solutions will benefit the development of a robust egalitarian voice, give fair due to the challenges of hierarchy, whist resisting the temptation merely to disparage the human instinct of fatalism. Imagine the wider benefits of a world where seeking to strengthen the confidence and clarity of an adversary’s case was conventionally seen as good practice.

3. In my 21st century enlightenment lecture I quoted Robert Kegan’s idea of self-authorship as a way of thinking about the kind of consciousness we needed modern citizens to attain. Kegan writes of an ability to “resist our tendencies to make ‘right’ or true’ that which is merely familiar; and ‘wrong’ or ‘false’ that which is only strange”.

Applying cultural theory might this ideal be extended from its obvious meaning as openness to other ways of living and believing to the reflexivity, recognition and respect which comes from appreciating that wherever there are difficult decisions to be made these foundational types of response are latent not only in the situation but in every one of us?.

4. At the heart of the 21st century enlightenment thesis was the suggestion that – in light of modern social challenges and new insight into human behaviour – the time has come to re-examine the core values which triumphed in the original enlightenment; autonomy, universalism and humanism. These values plot broadly on to the active modes of cultural theory; autonomy/individualism, universalism/egalitarianism, humanism/hierarchy (in that humanism is the principle that human beings should collectively order their own affairs to maximise their own interests; i.e. the technocratic doctrine of utilitarianism). In the 2010 lecture I examined how these values have become thinned out and distorted (for example, the decline of the notion of autonomy into mere possessive individualism), and the need to reconceptualise them (for example, seeing universalism not simply as an issue of extending rights but also fostering empathy and solidarity). In so doing I was unknowingly sketching a way to renew the modes of rationality that must combine to create clumsy solutions to wicked problems.

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9 Comments on A small flotilla of ideas – is anyone waving?

  1. Steve Green on Mon, 4th Jun 2012 10:41 am
  2. At the risk of ensuring your thoughts fit the management consultants 2×2 matrix there I see two other “power” categories as well as “over” and “to”. Both are relevant to the process of change. I detect, but may be wrong, that your classifications tend to be static positions or states of play. To move from one position to another needs the interplay of change.
    “Power From” brings into play the vested interests: the currently dominant tribe or active mode. Many of the problems we face entail a significant loss of dominance of one or other of the current power owners. Take your choice from banks, enery companies or perhaps more powerfully the dominant ideas of the day: from neo-liberalism to reality TV shows being good for you.
    “Power with” brings in the alliances needed to ensure change.

  3. Graham Rawlinson on Mon, 4th Jun 2012 3:41 pm
  4. Wow, that’s along post! My personal summary of what you are saying is:

    When I am saying ‘I’m lost’ or ‘I’m stuck’ (two slightly different situations) my four ways ‘forward’ or ‘out’ are:
    1. I don’t know what to do so I will find someone to tell me what to do
    2. I don’t know what to do so I will copy what others do
    3. I don’t know what to do so I will just do what I want, at least it is some kind of decision
    4. I don’t know what to do so I will do nothing

    We got our bad habits not from our genes but from our teachers, which includes family and ‘friends’. The true learning path comes from no 3., but this is the one we get punished for most. The National Curriculum and Evidence based decision making are also to blame. Looking for conceptual models which lead to more of 1 or 2 are not helping much. I think Robert Kegan has the right idea, but his books are hard to read.

    My attempt at simplification is:
    Graham’s theory of learning and doing:
    Level 1: I know stuff (developmental ages 3, 13 and 33)
    Level 2: I know more stuff and now I know I know more than I used to do (ages 5, 15 and 55 )
    Level 3: I know there is a lot more stuff to know (ages 9, 19 and 59)
    Level 4: I know some big stuff that helps me simplify the other stuff I know (ages 16 and 66)
    Level 5: I know some of the big stuff I know is from someone else’s imagination, but it helps (ages 38 and 88)
    Level 6: I know some of the stuff from other people’s imagination actually came from my own imagination and need to check if it helps or not (ages 26 and 46, or whenever mid-life crisis strikes)
    Level 7: I know some stuff is real but imaginary and some stuff is imaginary but real and some stuff is kind of inbetween, not sure if any of this helps. (ages 49, or 21, depends on when mid-life crisis strikes)

    Final stage:
    I don’t know what to do so I will just do what I want, at least it is some kind of decision (ages 14, 24, 34, 44, 54, 64, 74, etc)

    Theorists only ever have tiny periods in history when they are ‘right’.

    Now, what is it I really want to do?

  5. rhian on Mon, 4th Jun 2012 6:02 pm
  6. hi Matthew
    i did try and read all that….i mean i did sort of read it all but i #m afraid
    i find it impossible to comment on it, much as i’d like to help…
    i do hope all the intricacies of cultural theory (which i studied years ago at college and have left long behind me) can come together somehow
    in a practical way .
    Do you ever see a danger in getting so caught up in sociological theory that
    we never get a practical straight forward working solution to things like
    looking after the elderly properly in hospitals and in the community…?
    Its a shame it has to be so complicated…maybe we need to ditch the complications and just get on with it…
    Maybe its me but i cannot see how analysing streams of cultural theory will ever lead to a working government policy (whoever’s in power).
    .. but then again, i’m not a sociologist….
    i cannot imagine what it must be like to be in your head…!

  7. Fiona Beddoes-Jones on Tue, 5th Jun 2012 8:33 am
  8. Whilst I love the inclusion of Grint’s (2005) ‘Wicked’ problem theory, I think that you really need to explain to people a) what it is and b) how it is relevant here. Referring to it, but not elaborating on those two things is just frustrating for the listener / reader!

    This isn’t the original article, but it does help illuminate what @wicked’ problems are, and importantly, does contain the original reference
    http://www.highways.gov.uk/business/documents/Keith_Grint_Wicked_Problems_Clumsy_Solutions_presentation.pdf

    Your thoughts are brilliant – right on track for taking 21st C Enlightenment on to the next level, especially if you include something about ‘nudging’ and ‘social contagion’ theory / networks and thise other things that actually do get individualos and groups to modify or change their behaviour.

    The other thing I would suggest is that you need to ensure that you are equally as Visual in your thinking as you are Auditory …….. words, words and more words are very difficult to follow (which is why the RSA Animates work so well as you know) so please remember to include lots of visual props, examples, grids et al. to support what you’re saying.

    I’ve had the pleasure of hearing you speak on a number of occasions, however, being a Visual thinker, and because you didn’t on those occasions use any visual supports, all I had to look at was you! Pleasurable as that is, it does mean that I have a tendency to drown in your words which I then can’t remember as I have no visual framework to hang them on to.

    I think you will find that this will also significantly ‘simplify’ what’s being said.

    I hope this helps,
    My best wishes as always,
    Fiona

  9. Matthew Taylor on Tue, 5th Jun 2012 7:53 pm
  10. Thanks folks and sorry for subjecting you to all my verbiage. Rhian, I tried to make it readable. Sorry if I failed. Graham I love the precision of your dates – is there a secret system? Fiona, thanks for the advice and for the fantastic link, which is is incredibly helpful.

    Now, back to 500 words posts for a few days

  11. matthew taylor on Wed, 6th Jun 2012 3:24 pm
  12. Sorry, Steve, thanks to you as well. I think ‘power from’ is the other side of the coin to ‘power over’. In terms of ‘power with’, this chimes with some themes in the post I am currently writing.

  13. Graham Rawlinson on Wed, 6th Jun 2012 3:45 pm
  14. In reply Matthew to your question about the precision of the dates, I think it is in one of Mitch Albom’s great books (maybe ‘the five people you meet in heaven’) that he says he is always all ages, once you have been 3 there is always a part of you that is still just 3. Instead of seeing personal development as being getting older and ‘growing up’ we can see it more accurately and more profitably as newly developing additional persona. I think this then extends Robert Kegan’s idea of self authorship into how we develop our own ‘author-ity’ in multiple ways in stages, but in interwoven stages.
    A healthy community is then one which has a multiplicity of people each with a multiplicity of selves of all ages and kinds. Hope that makes sense!

  15. Martin Robinson on Thu, 7th Jun 2012 12:13 pm
  16. I always thought that these four areas of cultural theory were represented by the Beatles:

    Paul: hierarchical, John: egalitarian, George: individualistic and Ringo: fatalistic

  17. Matthew Kalman Mezey on Fri, 15th Jun 2012 10:56 am
  18. It seems I missed some very thought-provoking posts while I was off battling with a leaky tent and days of rain around the Jubilee weekend (my 3 and 6-year-old loved it, in the end – as they had an almost non-stop game of football with loads of other boys and girls on the campsite).

    My marathon response to your ‘marathon post’ about ‘Clumsy’ leaders and Cultural Theory is:

    - If ‘clumsy’ leaders might be uniquely capable of solving our most pressing challenges (as I believe they might well be), how might the RSA offer a safe space for ‘Clumsy’ leaders to meet and collaborate?

    - Could the RSA develop some kind of template that any Fellow could pick up and use to foster ‘clumsy’-inspired thinking about any particular issue or challenge? (I could add it to the Fellowship resources page I recently put together: https://bitly.com/Fellowresources )

    - Could the RSA open up a conversation with the other models of ‘plural rationality’, that have long been used in organisations, in education, for dealing with important social issues etc? (Why try to do it all, based on just one approach, why reinvent the wheel?).

    - IMHO these ‘clumsy’ solutions based upon an empathic recognition of plural rationalities are barely distinguishable from the ‘Integral’ solutions of Ken Wilber (which attracted everyone from Clinton and Gore to Geoff Mulgan and the Bishop of London. Mulgan, rather optimistically, once recommended that attendees at a ‘Future Strategists’ group meeting at No.10 try to make their poicy suggestions ‘Integral’ – ie supporting the full spiral of human rationalities, not just one or two of them – as is the norm.). Clumsy solutions also look very similar to the ‘Second Tier’ solutions of Spiral Dynamics, which aim to support the ‘Full Spectrum’ of competing ‘First Tier’ value memes that are the motivations/rationalities we see in our world.

    Spiral Dynamics’ Don Beck co-authored a book about his work in using this approach to plural rationalities in enabling the transformation beyond Apartheid in South Africa.

    - NB Don Beck (Spiral Dynamics) is passing through London around the end of June, and could certainly drop in for a chat with you.

    - Apart from the 50-plus years of work from Prof Clare Graves and others that became ‘Spiral Dynamics, other plural rationality models might include Mark Williams’ ‘10 Lenses’, Pat Dade’s 12 ‘Values Modes’ (with its three Maslowian top-level categories of ‘Sustenance Driven’, ‘Outer Directed’ and ‘Inner Directed’), Torbert/Loevinger’s 8 ‘Action Logics’ etc etc. (These are the people whose models and practices can carry us right through to Kegan’s Level 5 ‘Self-transforming’ mind, which – let’s be honest – is a bloody long way from where we are now. It’s the kind of material Thomas Jordan is drawing on). Oh, and there’s also Lawrence Kohlberg, whose plural moral mentalities Jürgen Habermas bases significant parts of his work on.

    - If we could bring all the models of plural rationalities together, they could become something much more powerful than any single one on their own. This could get into something truly paradigm-shifting, perhaps. On their own, well, none of them will, I suspect… (Partly as the ability to work together across boundaries – in the real world, rather than in a conceptual theory – would be part of the paradigm shift).

    - You inspiringly write: “Imagine the wider benefits of a world where seeking to strengthen the confidence and clarity of an adversary’s case was conventionally seen as good practice”. Here you are in the realms of Prof Robert Kegan’s Level 5 ‘Self-transforming’ mind, and of Chris Argyris’ approach to organisational transformation. As the statistics in your Twenty-first Century Enlightenment pamphlet made clear, we’re a long way off even Kegan’s Level 4 ‘Self-authoring’ mind being the norm. But this not-yet-realised Self-authoring mind is the great obstacle that must be undone if you want to create the Self-Transforming mind you mention that wants to strengthen that which challenges it, will want to undermine itself – as it were.

    It feels a bit weird to be saying: we still need to create the (self-authoring) obstacle that only then can be deconstructed to make way for the ‘Self-transforming’, but I think that is our predicament.

    - I don’t really understand Cultural Theory pioneer Michael Thompson’s view that ‘Clumsy’ solutions themselves can’t be seen as a new approach that goes beyond the other 4.

    Thompson told me: “For there to be a “fifth paradigm” there would have to be a fifth way of organising, and there isn’t! The best you can hope for, therefore, is a noisy, argumentative and contentious setting in which none of the four solidarities (or five if you allow for the hermit) is excluded, and in which each is then responsive to the others. However, not having heard of any of the work you refer to, I’m not able to say much about how it might relate to clumsiness/Cultural Theory. But Cathy *****, who is about to embark on a PhD in a US business school, has been looking at some of these theories of leadership/organisational learning, may know more about it all, so I’m copying this to her.”
    (I had mentioned some other models of plural rationalities to him, and perhaps should contact Cathy and see if she’s now come across Prof Bill Torbert and others?).

    - Of course the various theories of plural rationality do have some significant differences. I discuss how Jonathan Haidt’s particular theory of plural rationalities neglects the developmental dimension to such an extent that I feel it undermines Haidt’s ability to understand the two major turning points in his life that he shared with us (nb Haidt’s first turning point was his waking up to the importance of plural rationalities in a conceptual sense; the second – many years later on – was a reworking of his entire socio-political world and behaviour, when plural rationalities ceased being used to justify his previous political beliefs but were allowed to truly penetrate his thinking and rework it).

    Here are my detailed (though rather rushed) thoughts on Haidt’s version of ‘plural rationalities’: http://bit.ly/Ii3Mde

    (I even put it up on Amazon.com as a 4-star review and got some great, challening comments!).

    It’s worth realising that reaching Haidt’s second turning-point – where awareness of plural rationalities really changes one’s own behaviour – probably means losing many of the political certainties that one has made one’s home for decades.

    At least that’s what happened to Jonathan Haidt. (And also to me).

    - We included material in the RSA’s report ‘Beyond the Big Society – psychological foundations of active citizenship’ about the mass scale use of developmental training techniques in the Dutch Antilles – that enabled a shift towards Kegan’s ‘Self-authoring’ mind and away from fatalism and hierarchy. In other words, they supported the natural shift that adults often make from an external ‘Locus of Control’ towards an internal ‘Locus of Control’. (I think something developmental is always going on – in individuals and organisations – even if Cultural Theory doesn’t deal with that aspect).

    If anyone’s interested, I say a bit more about Kegan’s ‘Self-transforming’ mind, about Torbert, Argyris (the way the most common organsational behaviours correspond to particular plural rationalities is something I think is important) and ‘Open Leadership in a blog post I wrote before joining the RSA here: http://communities.cilip.org.uk/blogs/update/archive/2010/05/10/open-leadership-enterprise-2-0-the-practices-that-can-make-them-real.aspx

    I find Prof Kegan’s findings about the differing characteristics of the information-sharing networks that ‘Self-authoring’ leaders build around themselves, compared to the far more open information networks that ‘Self-transforming’ leaders create around themselves, to be crucial. (Put very simply, most leaders seek information that supports their own agendas, only ‘Self-transforming’ – Level 5 – leaders seek information that challenges, and maybe even ‘undermines’, their agendas).

    Matthew Mezey

    Matthew Kalman Mezey
    Online Community Manager

    RSA
    Tel 020 7451 6825

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